Lost access to your Facebook Page? Here’s how to get it back.
I know, you don’t believe the title. “It’s impossible! I tried everything!”, you say.
Trust me, that’s what I would have said too, before I did something so crazy it just worked!
The first thing to note about a Facebook Page is that it’s not the same thing as an account/profile. You can’t log in to a Page, there are no passwords to reset. In order to access a Page, you need to have a Profile first which can then be used to create a page. If the page already exists, the only way to gain access to it is to have an Admin add your Profile manually.
What do you do if your Facebook Page doesn’t have an Admin?
That’s a problem Facebook isn’t really equipped to deal with. If you don’t have an Admin, there is nobody who can give you access to your page except a Facebook employee. There are no support resources for this issue and there is no way to contact Facebook Pages Support directly.
So, again, what do you do?
Part 1: Report Copyright Infringement
Yeah, the system in this area is pretty broken, but I did some digging and found mysef an in!
I reported the page we wanted back to the Facebook Legal department, claiming it was violating copyright.
- Visit this page: Reporting a Violation or Infringement of Your Rights
- Select “Copyright” then “Continue with your copyright report“, this will take you to a new page.
- Here, select “I found content which I believe infringes my copyright” then “Continue with my copyright report“.
- Under Contact Information, select “Provide your contact information” then “Me or my organization” and fill out the form as fully and accurately as possible.
- Under Content You Want To Report, select “Provide the content you want to report” and then “Other“. In the field below “Please provide links (URLs) leading directly to the specific content you are reporting.”, paste a link to the Facebook page you want to regain access to.
- Under “Why are you reporting this content?”, use the dropdown select “Other” and in the form below “Please clarify why you are reporting this content.”,
Paste the following text:
- Under Your Copyrighted Work(s), select “Provide your copyrighted work“, then select “Other” from the dropdown.
- In the field under “Please describe your copyrighted work.”, paste the following:
- In the field under “Where can we see an authorized example of your work?”, paste a link to your website or a social media account for the same business that you do have access to.
(You don’t have to include any file attachments)
- Under Delcaration, select “Confirm delcaration statement“, then select “Yes“.
- Under “Electronic signature” type your full name.
- Click “Submit” and then wait for a reply from Facebook to be sent to the Email you specified in the Contact Information.
You will recieve an automated email from Facebook with some links and information about copyright, as well as a copy of the content of the form you filled out.
Someone from Facebook Legal should contact you soon and will say something like:
Reply to this email with the following:
Thank you for the reply.
Yes, please forward my request to the appropriate department.
The profile requesting an admin change (belonging to the owner of the company for which the page was made):
[link to your account profile]
The page in question:
[link to the page you want access to]
Thanks again for your help.
– [your name]
After that, you will recieve an email with this message:
Now go back to Facebook and watch for an update in your Support Inbox.
Part 2: Pages Support & Notary
Your support inbox is where Facebook employees will update you on the progress of your reports and support tickets.
You can visit it here:
You should soon see an Open ticket titled “You Reported an Issue Accessing a Page”
In the ticket, you will be given a list of items you need to gather in order to complete the request and roughly 2 weeks to submit it. Read these requirements carefully.
The items you will need to collect are:
- A copy of a valid government-issued photo ID (such as a current driver’s license or a passport) – Scan both sides of your driver’s license or take clear photos of it.
- A notarized and signed statement. Normally this would mean you’d have to do a lot of writing but I’m feeling generous and have made you a lovely little Word template for you to edit at your leisure:
Click here to download the template.
- If your Page is for a registered business or organization, include a copy of your govt. issued business license or certificate of incorporation.
Fill out the provided template. Make sure to include ALL the information specified in the document and double-check that it is accurate and all the URLs are correct.
Once you have filled out the document, print it out and take it to your local Notary Public. Bring your ID and some cash (probably about $20) and the Notary will notarize and stamp the document for you. Do not sign it until the Notary tells you to.
Now that you have your document notarized, scan it into your computer and create a PDF document containing the pages of the notarized statement, a copy of your driver’s license and (if applicable) the govt. issued business license or certificate of incorporation.
The Home Stretch!
Once you have the PDF, return to the Facebook Support Inbox. Under your Open ticket, scroll to the section titled “Your response”. Here, click “Add Attachment” and select your PDF.
Don’t hit send yet, you should also paste the following into the “Write your response here…” field:
Please find attached my government issued ID and a notarized and signed document containing all information relevant to requirements A through G.
The Page I am requesting Admin for:
[name of page] – [link to page]
My Facebook account:
[your name] – [link to profile]
I reaffirm my declaration under penalty of perjury that the information I have provided is true and accurate.
Once the field is filled out and the PDF is attached, you may finally click “Send”
And now we wait.
After this, they may respond requesting further clarification on some things. As long as all the information in the notatized document is accurate, you can refer them to it again.
After this point, the Facebook Support staff should add your account as an Admin on your page and your powers will be restored!
Lie to people
It’s unethical. It’s immoral at times. But if you want to be the best salesperson around just lie to people. Stretch the truth, “you look great in that shirt!”, “You definitely need the F-350!”, “You should go with the full rebrand package, it’ll be the best for your company!”
Lying to people may help you make a sale but you’re ruining a future relationship. People don’t forget.
There was a story of Patagonia, the retailer. They are known for being kind to the earth, their customers, and employees. I heard a story about an all-star salesperson. She was easily making her budgets sometimes setting records in the company for sales. So much success that the CEO had to go see how this person was doing such a bang-up job!
The CEO goes to the store to congratulate the employee, but instead instantly fires her on the spot. He had just witnessed this “all-star” employee lie to a customer so that they would buy a jacket. The CEO explained in a heartfelt email that Patagonia doesn’t want to simply just sell products, they help people what whatever it is they need. Over-selling to someone is a great way to lose a customer forever.
Just help people, no questions asked
The problem is people trust you, when you’re in a position of power (yes any salesperson is in a position of power) people look up to you, they assume you have their best interests in mind. When you take someone’s trust and use it to increase your sales, you will lose. Maybe not immediately, but in the long run you can’t keep finding new people to sell to, you’ll run out of repeat customers and won’t understand why.
You’ll blame marketing or sales. You’ll put more pressure on your salespeople, they won’t like that, they either get sleazier and “make a sale at any cost” or they quit. Both terrible options for the long-term viability of your company. Every time someone leaves, they tell more people about what you’re doing. It’s easy to blame marketing or sales for business strategy problems. Maybe it’s time you took your team off commission based pay, it’s ruining relationships.
I still think the worst people are the people who lie to you to help themselves out. The worst. Putting money before people is wrong.
Stop blaming “sales” start reinventing “how you sell“
No one likes “selling”. I mean they probably LOVE the money from it but c’mon, convincing people to buy your wares? What is this? 1933? No one wants to buy from you. We want to be entertained, we want our friends to tell us about you, we want to fall in love what you do.
That’s hard, any new strategy in 2017 will be, but as long as your strategy is difficult you’re on the right track. Stop trying for the “easy sell”. The low hanging fruit exists in every industry, don’t fall for that, do what’s hard.
Go for the long sale. Don’t over sell. Remember, everyone has a much better memory now that you share on Instagram every day.
We remember when people fuck us over
It’s hard to forget when someone uses and abuses us and our wallets. If you do it, or work for a company that does it, be prepared for people to never hire you ever again. I remember people from 10 years ago that made a sale, not caring about the consumer (me), you just remember the feeling you got after. It’s very unpleasant.
You don’t need to make that extra recommendation. You don’t need to oversell to everyone, McDonald’s does that, you don’t need to.
How do you “sell” in 2017?
You be really, really, good. Give people a reason to hire you. Show the value in what you bring to the table and believe in yourself. Word-of-mouth has been and always will be the most powerful form of marketing, use it to your advantage.
Find moments to do the right thing, when there’s no monetary value
Caring about your people, helping other organizations in your community, doing the right thing because it’s the right thing to do. This is the new competitive advantage. Leopold’s and Victorias group in Regina, every year in December give away thousands of dollars to charities in the communities they operate. Victoria’s alone gave away $12,000 last year at Christmas time. When you have a choice of when to eat or drink it hard not to at least consider going to Leo’s or Vic’s because you probably know someone who was affected by the give-a-ways. I know I was.
A post shared by Leopold’s Tavern (@leopoldstavern) on
A post shared by Victoria’sTavern (@vicstavern) on
Both Leopold’s and Victoria’s had to do something different this past December, so why not try help in the fight against drinking and driving? Yup, offered free rides during the month of December is what they did! These are pubs that serve food and all they do for marketing is try to be “a good corporate citizen” is what business school called it, I call it the new cool! Because caring about your community is the new cool.
A post shared by Leopold’s Tavern (@leopoldstavern) on
Hardpressed coming into the Queen city to sell their wares!? How do they get away with it? They are a Saskatoon company and people from Regina simply LOVE their clothing. Why? Yes it’s very comfy, yes it’s very stylish, but last year Hardpressed donated $8,000 to Carmichael Outreach after one of their pop-up sales. Do you want me to love you forever? Support the Non-profits that mean a lot to me. Hardpressed, Leopold’s and Victoria’s have done just that.
I’ll support these to organizations because at their very core, they believe in doing the right thing as a part of their business model. That’s something I can get behind.
If all you’re doing is sharing selfies, you’re doing it wrong.
If all you do is share quotes, you’re doing it wrong.
If all you do is share vacation photos, you’re doing it wrong.
If all you do is post cat photos, you’re getting closer but you’re still doing it wrong.
We discovered these as a team during a Learning Friday with Eddy, there are so many quick keys that can make your life easier in Photoshop. Yes you don’t need to be a professional designer to be able to use Photoshop, I think it should be taught in school. Being able to manipulate an image is powerful. To be able to do it in a way where people can’t tell you did it?! That’s well what Eddy does!
It’s amazing what you can do in Photoshop, learn it, practice it, create something amazing! Oh and I know that title is a little aggressive, if we’ve missed some of if you don’t believe this list is right please add to it in the comments below!
Here are top 10 plus 5 Quick keys (shortcuts) in Photoshop
If you want me to buy something the last way to do that is by trying to sell it to me. What you need to do is pitch me your why.
I still remember the Tweet. It was from Kayla Kozan, she said “Someone trying to sell you a watch is probably a watch sales-person.” Meaning, if someone is trying to get you to buy something you should simply say no because they obviously have an interest in you buying it from them.
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