“The Performance Begins Long Before The Curtains Open”
On September 16, 2013 the wonderful staff at the Globe Theatre in Regina and I shared a laugh or three. It was a lot of fun. It was on the five keys to customer service in 2013 and beyond.
I. Smile
II. Reciprocity
III. It’s always the little things
IV. No one loves a company
V. Create ‘wow’ moments
***Important*** On the slides that show a website, click the website in the slide, it links to the actual website.
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