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You know what really grinds my gears

The Condescending Customer Service Representative – Episode 14 #InTheLab

May 29, 2015
You Know What Really Grinds My Gears? The condescending customer…
https://strategylab.ca/wp-content/uploads/2015/05/You-know-what-really-grinds-my-gears.jpg 1080 1920 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2015-05-29 00:41:122021-11-08 09:17:11The Condescending Customer Service Representative – Episode 14 #InTheLab
CER-is-greater-than-CSR

Caring as a Business Strategy – #InTheLab Episode #4

Mar 5, 2015
As I step up onto my soap box, disgusted with the way some…
https://strategylab.ca/wp-content/uploads/2015/03/CER-is-greater-than-CSR.jpg 1160 2361 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2015-03-05 10:13:592015-11-13 15:08:51Caring as a Business Strategy – #InTheLab Episode #4
Why-Your-Business-Needs-To-Be-More-Like-A-Mexican-Restaurant

Why Your Business Needs To Be More Like A Mexican Restaurant – Episode #2 of #InTheLab

Feb 20, 2015
I've never been to Mexico until two weeks ago. I noticed something…
https://strategylab.ca/wp-content/uploads/2015/02/Why-Your-Business-Needs-To-Be-More-Like-A-Mexican-Restaurant.jpg 1114 2000 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2015-02-20 10:06:422015-05-02 11:26:56Why Your Business Needs To Be More Like A Mexican Restaurant – Episode #2 of #InTheLab
Steam Whistle Beer box

Be Kind To Others (Especially When It’s Not Expected)

Jan 16, 2015
Character is doing the right thing when nobody is looking.…
https://strategylab.ca/wp-content/uploads/2015/01/Steam-Whistle-Beer-box.jpg 1333 2000 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2015-01-16 17:33:332015-01-17 11:35:15Be Kind To Others (Especially When It’s Not Expected)
Can I give you some feedback?

The Phrase You Hate To Hear But Have to Say Yes To

Nov 3, 2014
Can I give you some feedback? If you're like me this is one…
https://strategylab.ca/wp-content/uploads/2014/09/Can-I-give-you-some-feedback.jpg 1598 2000 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2014-11-03 12:08:492014-11-04 16:29:35The Phrase You Hate To Hear But Have to Say Yes To
Gas station attendant vs fast food restaurant worker

Why McDonald’s is a better first job than working at a gas station

Aug 5, 2014
We had this argument the other night. Which is better at a young…
https://strategylab.ca/wp-content/uploads/2014/06/Gas-station-vs-fast-food-restaurant.jpg 889 2000 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2014-08-05 08:11:322014-08-05 10:22:46Why McDonald’s is a better first job than working at a gas station
Simon Sinek Managed out of a crisis

The Next Book on Leadership You Have to Read is…

May 10, 2014
Simon Sinek: Why Leaders Eat Last from 99U on Vimeo. I…
https://strategylab.ca/wp-content/uploads/2014/04/Simon-Sinek-Managed-out-of-a-crisis.jpg 1544 2000 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2014-05-10 22:41:362016-11-23 21:45:09The Next Book on Leadership You Have to Read is…

How Do You Scale Customer Service?

Jan 5, 2014
Three not so simple steps to scale your customer service strategy. 1.…
https://strategylab.ca/wp-content/uploads/2014/01/You-cant-scale-the-unscalable1-1024x602.jpg 602 1024 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2014-01-05 13:52:392018-01-02 19:40:57How Do You Scale Customer Service?

“The Performance Begins Long Before The Curtains Open”

Sep 16, 2013
On September 16, 2013 the wonderful staff at the Globe Theatre…
/wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png 0 0 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2013-09-16 00:41:042018-09-30 11:20:25“The Performance Begins Long Before The Curtains Open”
Extreme-Trust-Quotes-Transparency-the-most-disruptive-innovation-to-come-out-of-social-media

Extreme Trust: Honesty As A Competitive Advantage [11 Quotes]

Jul 31, 2013
Don Peppers and Martha Rogers get it. They've been around…
https://strategylab.ca/wp-content/uploads/2013/07/Extreme-Trust-Quotes-Transparency-the-most-disruptive-innovation-to-come-out-of-social-media.gif 600 1000 Jeph Maystruck /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Jeph Maystruck2013-07-31 22:58:592017-12-24 23:39:41Extreme Trust: Honesty As A Competitive Advantage [11 Quotes]

TCBY – The Country’s Bygone Yogurt

Jun 29, 2013
The scene was a sultry June evening in Regina's third favourite…
https://strategylab.ca/wp-content/uploads/2013/06/TCBY.png 382 500 Strategy Lab /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Strategy Lab2013-06-29 10:42:542018-07-07 22:13:03TCBY – The Country’s Bygone Yogurt

5 Ways To Be Awesome Online

Jun 28, 2013
1. Be Remarkable These days, everyone and their dog has…
https://strategylab.ca/wp-content/uploads/2013/06/Screen-Shot-2013-06-28-at-3.11.23-PM.png 328 753 Strategy Lab /wp-content/uploads/2023/11/SL-2023-Logo-White-1030x363.png Strategy Lab2013-06-28 15:13:172017-12-31 15:58:595 Ways To Be Awesome Online
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  • Website Strategy: Be findable. Be trustable. Be remarkable. Episode #3 #InTheLab

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Ready to take the stress out of marketing and website building? Contact us today and discover how Stratlab can help you become more findable, trustable, and remarkable. Together, we’ll create something amazing.

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Top Rated Service 2026
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Mark Johnston profile picture
Mark Johnston
24 September 2026
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A great group that does great work! High recommend!!
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Paula Estin profile picture
Paula Estin
15 September 2026
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The Stratlab team has been fantastic. In the last 2 years Stratlab has helped us to overhaul our website. I am not a tech person, but in working with Carter, Dustin, or Brandon, bit-by-bit we've been able to revolutionize our Events Guide from what it previously was. With pretty much every idea I've had, some I didn't even know if they were technically possible, these wizards have found a way to make them happen. They are also usually super quick to make requested changes or fix any weirdness that may arise. We've had one of the best-looking and most user-friendy tourism Events Guides in the country that even our residents are getting excited about using! You can tell these guys are passionate about their work and care about getting their customers exactly what they need & want. I'm sad that I'll no longer be working with this crew due to transitioning to another department at work, but I highly recommend the Strat Lab team for any web design project 👍👍
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M. Tolley profile picture
M. Tolley
28 August 2026
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I recently had the privilege of working with Brandon at StratLab, and the quality of his work is truly next‑level. After one quick call to share my vision for a bat demo video, he understood exactly what I needed, and delivered something far beyond what I imagined. His attention to detail, creative precision, and top‑tier expertise show what real professionalism looks like. Every frame, every transition, every moment was crafted with intention. He respected timelines, communicated clearly, and made the entire process effortless. I can only hope to work with Brandon again.
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Ben Hebert profile picture
Ben Hebert
28 April 2026
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I have been doing business with Strat Lab and since 2020. These guys have always been A1, put their best foot forward and delivered for all my personal or business needs. Thanks Team!
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ReginaFlyerExpress
24 April 2026
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Called StratLab for some questions regarding my website and had the pleasure of speaking with Jeph. More business's need people like Jeph. Hope I can work with you guys down the road.
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Kyle Halvorson profile picture
Kyle Halvorson
31 March 2026
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The StratLab team are top shelf humans! (and pretty decent marketers ;) that understand how to set your organization up for online (and in person) success, as well as help position you as a reputable and trusted source within your market. Always great dealing with Jeph & Brandon! "If you are awesome online, you better be awesome offline." ~Jeph Maystruck
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Garrett McMillan - GMAC Golf
13 December 2025
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What an awesome group of people to work with! Great energy and genuinely excited to help you promote your business. 12/10 recommend.
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Annette M Frazier profile picture
Annette M Frazier
11 November 2025
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Strategy Lab is great to work with! I’ve had the opportunity to hire them to design our webpage, create sections, and upload over 3,000 photos and documents. I give them a 5- Star review-the work they did exceeded my expectations! I look forward to our continued collaboration-thank you Strat Lab!! Annette M. Frazier-Cowessess First Nation.
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Northland Forest profile picture
Northland Forest
23 October 2025
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We have used Strategy Lab for years now, built 2 websites and many logos with them. Amazing team, great design, always helpful and very friendly! Will be using them for years to come great job team.
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Tanner Ewashko profile picture
Tanner Ewashko
23 October 2025
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Strategy Lab is the best!


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