https://strategylab.ca/wp-content/uploads/2012/12/etienne-martin-322669.jpg40006000Jephhttps://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.pngJeph2012-12-03 10:40:062017-12-20 17:10:27Is a Bank With Amazing Customer Service an Oxymoron?