Tag Archive for: proactive customer service

How Do You Scale Customer Service?

Jan 5, 2014

Three not so simple steps to scale your customer service strategy. 1.…

Cute! - Downloadable smartphone wallpaper

Five Steps In The Ultimate Customer Service Strategy

May 21, 2013

1. A clear vision of who you are and where you’re going (Westjet) I…

If It’s Your Customers You Wish To Delight…

May 5, 2013

...strive to do the little things right. I went to a Seven…

The NHL and Branding

Jan 10, 2013

As you probably know, the NHL and the NHLPA have finally ironed…

Work With Us

Ready to take the stress out of marketing and website building? Contact us today and discover how Stratlab can help you become more findable, trustable, and remarkable. Together, we’ll create something amazing.

"*" indicates required fields

    Top Rated Service 2026
   
 4.9
 4.9
 verified by Trustindex 
 Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
  Write a review 
 
 
 
   
 
 
      Posted on Google  
   
   Mark Johnston 
 24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. A great group that does great work! High recommend!!
  
 
     Posted on Google  
   
   Paula Estin 
 15 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. The Stratlab team has been fantastic. In the last 2 years Stratlab has helped us to overhaul our website.  I am not a tech person, but in working with Carter, Dustin, or Brandon, bit-by-bit we've been able to revolutionize our Events Guide from what it previously was. With pretty much every idea I've had, some I didn't even know if they were technically possible, these wizards have found a way to make them happen. They are also usually super quick to make requested changes or fix any weirdness that may arise.
We've had one of the best-looking and most user-friendy tourism Events Guides in the country that even our residents are getting excited about using!
You can tell these guys are passionate about their work and care about getting their customers exactly what they need & want. I'm sad that I'll no longer be working with this crew due to transitioning to another department at work, but I highly recommend the Strat Lab team for any web design project 👍👍
  
 
     Posted on Google  
   
   M. Tolley 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I recently had the privilege of working with Brandon at StratLab, and the quality of his work is truly next‑level. After one quick call to share my vision for a bat demo video, he understood exactly what I needed, and delivered something far beyond what I imagined.

His attention to detail, creative precision, and top‑tier expertise show what real professionalism looks like. Every frame, every transition, every moment was crafted with intention. He respected timelines, communicated clearly, and made the entire process effortless.

I can only hope to work with Brandon again.
  
 
     Posted on Google  
   
   Ben Hebert 
 28 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. I have been doing business with Strat Lab and since 2020. These guys have always been A1, put their best foot forward and delivered for all my personal or business needs. Thanks Team!
  
 
     Posted on Google  
   
   ReginaFlyerExpress 
 24 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. Called StratLab for some questions regarding my website and had the pleasure of speaking with Jeph. More business's need people like Jeph. Hope I can work with you guys down the road.
  
 
     Posted on Google  
   
   Kyle Halvorson 
 31 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. The StratLab team are top shelf humans! (and pretty decent marketers ;) that understand how to set your organization up for online (and in person) success, as well as help position you as a reputable and trusted source within your market.  Always great dealing with Jeph & Brandon!

"If you are awesome online, you better be awesome offline."
~Jeph Maystruck
  
 
     Posted on Google  
   
   Garrett McMillan - GMAC Golf 
 13 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. What an awesome group of people to work with! Great energy and genuinely excited to help you promote your business. 12/10 recommend.
  
 
     Posted on Google  
   
   Annette M Frazier 
 11 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Strategy Lab is great to work with! I’ve had the opportunity to hire them to design our webpage, create sections, and upload over 3,000 photos and documents. I give them a 5- Star review-the work they did exceeded my expectations! I look forward to our continued collaboration-thank you Strat Lab!! Annette M. Frazier-Cowessess First Nation.
  
 
     Posted on Google  
   
   Northland Forest 
 23 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. We have used Strategy Lab for years now, built 2 websites and many logos with them. Amazing team, great design, always helpful and very friendly! Will be using them for years to come great job team.
  
 
     Posted on Google  
   
   Tanner Ewashko 
 23 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. Strategy Lab is the best!

Visit us at Path Cowork
200 – 1965 Broad St, Regina, SK