Tag Archive for: HR

How To Talk To People: Stratlab Human Resource Policy 014

May 28, 2019/in Advice, Customer Service, Strategy/by Jeph

https://strategylab.ca/wp-content/uploads/2019/05/how-we-communicate.jpg 1600 2400 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2019-05-28 13:09:162019-12-29 16:57:38How To Talk To People: Stratlab Human Resource Policy 014

You Can Judge a Company By the Way Their People Treat you

Sep 24, 2017/in Consumer Behaviour, Leadership, Strategy/by Jeph

You can judge a company by the way their people treat you

There was a moment I’ll never forget that made up my mind we needed to unfriend them on Facebook. A Stratlabber was on the phone with one of this companies main people and the conversations went something like, “do you think I have time to figure out where you’re going to setup your camera’s? I have more important things to do with my time.” It was harsh, it was completely uncalled for and I couldn’t believe someone would be so pompous. The ironic part was we were doing a video on this companies new and innovative approach to their industry. Wow, did we feel dumb. We trusted them. We put their logo on our website as a pride piece (have since taken it off).

It’s 2017 if you want to berate someone over the phone because you think they’re wasting your time all the power to you, but just know there are consequences. You can’t yell at someone too many times before they stop listening and stop caring all together. It’s a sign of your culture, if your people are that stressed out on the job that they scream and yell at the folks they’re working with, something needs to change. I don’t think you can operate like that for very long. Turn over increases, quality decreases, and anyone working there isn’t doing because they want to, but because it’s just a job.

You're never too important to be nice to people Read more

https://strategylab.ca/wp-content/uploads/2017/09/You-can-judge-a-company-by-the-way-their-people-treat-you.jpg 1602 2400 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2017-09-24 13:07:362017-09-26 13:57:18You Can Judge a Company By the Way Their People Treat you

Why Stratlab Doesn’t Have a CEO, President or Formal Boss

May 9, 2017/in Advice, Leadership, Marketing, Strategy/by Jeph

We at Stratlab are growing a “Starfish” organization, stolen from Ori Braffman’s the Starfish and the Spider, the story of leaderless organizations.

I don’t believe the future is in an organizational chart that dictates a clear divide between management and employees. The future is a leaderless organization. An organization that doesn’t need constant management, an organization where you’re free to make decisions on your own, we hope they are good ones but we know we can’t control that.

What we can control is how StratLab grows as a Starfish, by taking on bigger and better (more impossible) problems. To do this structure is a hindrance to true creative brilliance hence why at Stratlab we have as few rules a humanly possible.

The starfish and the spider

The current way to organize a business with Executives, Management and Employees dates back to the 1600’s Read more

https://strategylab.ca/wp-content/uploads/2017/04/Why-stratlab-doesnt-have-a-ceo-president-or-formal-boss.jpg 1139 2000 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2017-05-09 07:31:132019-12-29 17:40:03Why Stratlab Doesn’t Have a CEO, President or Formal Boss

what are you looking for a job a career or a calling

What Are You Looking For; a Job, Career or a Calling?

Apr 12, 2017/in Advice, Human Resources, Leadership, Strategy/by Jeph

From John Mackey’s Conscious Capitalism he sums up what the vast majority of people are looking for when it coming to work.

A job, a career, or a calling.

a job

A Job

We’ve all had a job. We’ve all hated a job.

A job is what we first want when we’re young. Mostly for means to an ends. We want cash money. We treat the job as such, we don’t get too attached, we try to do just a good enough job not to get fired. There are many people in this world that simply work at a job. It’s not fulfilling, they don’t love the organization they work for, and when another “job” comes along that seems similar but pays better, they’re gone fast than you can say “do you want fries with that?”

a career

A Career

A career is a little different. Like a longer, well-paid boring job. Read more

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The Best Resume Ever

Dec 8, 2016/2 Comments/in Human Resources, Marketing/by Jeph

“You can either fit in or stand out but you can’t do both.” -Seth Godin

Ladies and gentlemen I introduce to you Alex Painter. I met Alex years ago on a Realtor competition. He wore a bowtie then and he still wears a bowtie.

Yes he IS Gumin’ At You!

Gumin' at you!

Alex is a different character, he’s creative, well spoken and generally the type of guy you want to be around. Alex was moving to Banff and wanted a job in the hospitality industry, but not just any job, an awesome job. Thinking there would be a lot of competition for jobs in Banff, Alex wasn’t going to make a resume like a shmuck, Alex needed to show potential employers who he really was. He needed to show them he was “Gumin’ at them!”.

He’ll tell you the idea came from a friends Dad who was trying to help him standout amongst all the other boring job applications.

chews-me-alex-painter

“Chews Me!” it reads along with Alex’s contact information and a picture of himself. If you cut open the pack, his references are on the inside. To cap it all off included is actual spearmint gum*(see the comment section for the type of gum).

cut-here-for-references

Off to Banff he went with several packs of “Chews Me” gum in tow.

How brilliant!!!

So the real question is did it work?

You better believe it. Of the first three places he dropped off “gum” at, two places offered him a job on the spot. Wow.

The next time you want a “cool” job, remember how many people are handing out resumes. If you want to standout to a potential employers don’t be afraid to do something that shows who you really are. Alex is a one-of-kind gentlemen who isn’t afraid to push the status quo of resumes and job applications.

In a world where we’re dying for creativity, it’s ideas like this that get talked about and shared. When you risk doing something different, usually you get the reward you were never expecting.

You want to keep people around you who aren’t afraid to push the boundaries on what is possible. You never know what the real benefit is until you try.

* – I actually have no idea what kind of gum he used, I assumed it was spearmint but who knows! See the comment below…

https://strategylab.ca/wp-content/uploads/2016/12/Chews-me-alex-painter.jpg 1374 2443 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2016-12-08 00:02:412016-12-17 21:06:14The Best Resume Ever

Are You Hiring? // Eps 56 #InTheLab

Dec 1, 2016/in Advice, Marketing, Regina, Video/by Jeph

Are you hiring?

I get this question more and more. The answer is always YES! And then the conversation usually goes to, “well can I drop off a resume?” and my response is always the same, “no”. I don’t want your resume because that’s not an efficient way to tell if you’re going to work well with our team.

I want to know what you bring to the table. What’s your super power? What are you REALLY good at? What could you do endlessly for hours and hours without needing a break? These are the things I need to know.

It also helps being a part of a successful team. Just because if it was a successful team then you know they had to check their ego at the door.

We want team players, we want people willing to learn, people who never say those horrible words “I can’t”, people who don’t give up and people that actually care about something. Those are the people I want to work with.

It was Lorne Schnell in University who told us something I’ll never forget. “The best companies are always hiring, they may not be displaying a help wanted ad but they’re hiring, you just need to make the right pitch.” It’s not verbatim but you get his drift. If you speak in terms of the company you want to work with, what problem can you solve? Read more

https://strategylab.ca/wp-content/uploads/2016/12/are-you-hiring-strategy-lab.jpg 1325 2000 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2016-12-01 16:02:232016-12-14 20:18:17Are You Hiring? // Eps 56 #InTheLab

Human First, Everything Else Later || Eps 31 of #InTheLab

Sep 25, 2015/in Blogging, Innovation, Leadership, Motivation/by Jeph

People before profits. People before policy. People before everything else. Read more

https://strategylab.ca/wp-content/uploads/2015/09/human-first-robot-seconds-e1443204521831.jpg 638 1434 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2015-09-25 14:07:362016-09-16 23:51:34Human First, Everything Else Later || Eps 31 of #InTheLab

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