1. Be Remarkable
These days, everyone and their dog has Twitter, Facebook, and a website. The quickest way to get lost in the noise is to do exactly what others are doing and expect a different result. Learn to pivot and don’t be afraid to take a leap to get noticed. People will find it refreshing and maybe actually listen to you and follow you. A good way to do this is to create a social object. A good example of this is GEICO and their gecko. They’ve taken a dull as dishwater insurance industry that has little or no place on platforms people use to be entertained like Facebook or Twitter and entertained people with their little warm-climate lizard.
2. Solve Problems Simply
Contrary to the popular belief that people go online ‘for no particular reason’, people go online for two main reasons. The first of which is to solve a problem. You’ll see the second reason if you scroll down to the next point. But don’t just yet! Think of the problems your clients might have. Even if they’re not directly related to the kinds of problems you solve for them offline, use your expertise and your platform to become the go to place for solving problems of that kind. The successes of mayoclinic.com, livestrong.com, and webmd.com are no accidents. They’ve tapped into the wealth of health problems that people face on daily basis and have become the front-of-mind destinations for people wanting to get to the root of their symptoms. How can you do something similar?
Here it is; the second reason people spend hours online. The television spots you remember are the entertaining ones. The reason you’re tired at work is you were up late watching 2012’s worst wipeouts on YouTube. It’s no secret that you scroll through Instagram because it adds some entertainment to your day. In terms of your business’ online content and social interactions, seek to entertain. Try different methods, measure, learn, and pivot until you find something that resonates with your tribe.
4. Be Awesome Offline
Who’s awesome on Twitter? Well, typically it’s people that you’d actually enjoy going for coffee with. You think Kelly Oxford only strings together controversial but oh-so-true observational sentences on Twitter? No, I’m willing to bet my first 100 followers that a coffee with her would be the most entertaining encounter of my week. Don’t view your online personality and interactions as being different from your offline ones. Talk to people as though you’re running into them on the sidewalk, not as though you’re yelling at a crowd through a foghorn. Put as much effort into responding to and wowing friends and customers alike as you would if they were standing at your house’s front door or in your store.
5. Attend Our Workshop 🙂
I wouldn’t be adding this point to this post if I didn’t truly think July 18th will be an extremely valuable, collaborative, and informative day. Instead of us telling you what we’ve done with clients and what we do with our own platforms, we’re bringing people we’ve worked with and people who have influenced us from the community. We’re sure you’ll find them to be remarkable, problem-solving, entertaining, and just plain awesome.
PRESENTING: Strategy Lab’s How To Be Awesome Online Workshop