Tag Archive for: vision

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My Favourite Business Book of All Time

Maverick written by Ricardo Semler in Brazil published in 1993.…
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How Do You Create A Visionary City?

If you were Seth Godin you would say it needs to be remarkable! You…

Changing the Mission, Vision & Core Values of a Public Organization [Case Study]

One of my favorite projects of my professional career so…
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Five Steps In The Ultimate Customer Service Strategy

1. A clear vision of who you are and where you’re going (Westjet) I…