Tag Archive for: leadership
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https://strategylab.ca/wp-content/uploads/2021/07/steve-jobs-last-essay.jpg 1602 2400 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2021-07-12 13:14:572021-07-12 13:55:30The Final Essay by Steve Jobs
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https://strategylab.ca/wp-content/uploads/2019/08/things-you-need-to-forget-from-elementary-school.jpg 1400 2100 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2019-10-06 09:26:022019-10-06 23:19:394 Lessons From Elementary School You Need To Forget
https://strategylab.ca/wp-content/uploads/2016/09/Keep-Thinking-Different.jpg 1333 2000 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2016-09-06 13:56:342017-01-03 00:15:22Keep Thinking Different
A recent addition to Netflix “Steve Jobs: The Man in the Machine” is a new look at the fascinating life of a change agent. Inspiring stories, interviews with people that worked with him, and the negative side to being a visionary. They don’t beat around the bush, people admitted that at times he was a tyrant, but those same people also talk about how much they learned while working for Jobs.
It’s an interesting watch, I hope you do! We all need a little inspiration every now and then, this documentary reminds us that we need to keep thinking different.
https://strategylab.ca/wp-content/uploads/2016/05/why-it-sucks-being-a-coach-some-days.jpg 478 1000 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2016-05-13 14:05:272016-05-23 14:25:36Why It Sucks Being a Coach….. Some Days // eps 52 #inthelab
These can be very hard to focus on when everyone around you wants a win.
Why it sucks being a coach….. some days
At a given Volleyball tournament of 12 teams, the first three teams go home happy. One, Two or Three are a nice finish, but anything after that really sucks. So the average coach has a 25% chance of going home happy?!? That’s crazy! Now I’m obviously over exaggerating but your win loss record is only one of many things to focus on as a coach. The problem is that’s the easiest thing to single out as a parent, athlete, spectator, did you win? Why not?
It’s not just coaching, in life we often forget what the purpose is. Is the end goal really just to win the tournament? At what cost? What are you willing to sacrifice? When will one more win be enough? In life, how much do you make? How much did you clear last year? How Any time I hear conversations like that I feel a little worse for man kind.
The money doesn’t matter, just like the win doesn’t matter.
Your goal is to get your team to focus not on the win but the bigger issues at stake in sport.
- Are you a team?
- Are you contributing to that team?
- Are you getting better every day?
These can be very hard to focus on when everyone around you wants a win.
It’s hard to focus on creating something amazing in life when everyone tells you to get a “real job”.
As long as you don’t give up you’re not a failure.
The 75% of the tournaments you leave without a medal makes the other 25% all that much sweeter. There’s a romantic side to sports that Billy Beane talked about in Moneyball and I see on coaches faces time and time again. It seems delusional how much these coaches and volunteers put in just to help the younger generation see a sport through their eyes. It’s really quite amazing to see.
Don’t give up.
I talk to amazing teachers, mentors, and coaches all the time. I feel everyone is on the brink of quitting and getting more “me” time. I crosses every volunteers mind I guarantee it. But the tittle of this post is “It Sucks Being a Coach….Sometimes” because there are these magic moments where you see kids come together, do things they never thought possible, and learn life skills in a completely different way.
This past weekend we has Nationals in Winnipeg. We didn’t do as good as I thought we should (in the tournament), but throughout the weekend I witnessed a bunch of thirteen and fourteen year olds become a team. As a team they cheered on our arch rival at Provincials, Meadow Lake in any game they watched them play in. It’s like they grew up. The crux of the boys coming together was after cheering on a girls team they all went on to the court, lined up to shake hands, and congratulated the girls team on a game well played.
I couldn’t have been more proud.
Life gets hard to teach us a lesson. As long as we don’t cave under the pressure, as long as we don’t throw in the towel, we’ll be okay. The harder the challenge the more important the lesson.
https://strategylab.ca/wp-content/uploads/2016/05/The-importance-of-accepting-anothers-point-of-view-e1462290981761.jpg 615 1074 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2016-05-03 09:57:182018-02-14 00:09:25The Importance of Accepting Another Person’s Point of View // eps 51 #inthelab
“I now appreciate public transit.” –Conrad Hewitt, 2016
Trying to see peoples’ points of view isn’t something that comes natural to humans. As we’ve evolved, the softer skills in life have become much more important to our survival than the hard skills (fight or flight) as of the last hundred years. In business it’s even more rare. Empathy is a word that is not often discussed in the board room. Love, Kindness, generosity, all words never uttered in the corporate world. Until now.
There are many unforeseen benefits of seeing the world through another persons eyes here are three.
- It’ll cause you less stress. You don’t need to constantly be “right”. It’s counterintuitive when you think about it. Usually we go into a discussion to be heard or to get our way, but if you’re smart about it you’ll go in trying to learn and adapt your point of view based on the new knowledge you discover.
The next time someone tries to argue with you try and agree with what they’re saying and come up with a better solution all together.
The smartest people in an argument will change their mind, one of the hardest things to do, on a topic to see the issue through a different lens. This take willpower, empathy and some mental Jujitsu but it a very powerful tool.
- Your clients perspective is a great reflection of your business. Your brand is what your customers say about you. Every interaction is showing others a reason to like or dislike your organizations brand. Smart organizations are asking customers what they think, how could they do better, and what they love about their service or product.
You gain empathy when you show empathy to others, when you truly know how people feel about you.
- You’re not the most important person in the world. The sooner we all come to grips with this the better. It’s easy in a moment of lost baggage rage to freakout on the airport attendee, afterall, you needed your bag for tonight! Get over yourself.
Nothing can happen to you that is so bad that you have to ruin someone else’s day over it.
Remember, you aren’t the most important person in the world and that service worker that you’re about to reem out about an over charged phone bill could be having the worst day of their life. You never know when showing someone kindness could mean the wo rld to them.
The next time someone thinks you’re about to get really mad at them do the opposite. You’ll see it in their eyes, that priceless look of a genuine human ‘thank you’.
https://strategylab.ca/wp-content/uploads/2016/01/What-makes-company-culture.jpg 2660 4000 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2016-01-15 20:15:142016-12-07 23:30:50What Makes Company Culture? // eps 44 #InTheLab
This week on #InTheLab I get to talk to Kirstin from Wiegers Financial & Benefits. I’ve talked about them lots over the past year. They do things differently, they aren’t afraid to zag in a market of a lot of zigging going on. They do things like “Wiegers Care For Kids” which this past year raised $225,000 for the Children’s Hospital Foundation of Saskatchewan. They have a very dedicated staff, they seem like a high level sports team. They just click.
I asked Kirstin about culture in the video above and what it’s like working at Wiegers in beautiful Saskatoon.
It’s a “Work hard, play hard” mentality around the Wiegers office
“It’s really hard here some days”, Kirstin says, “it’s a demanding job and you work a lot some days but that’s what makes the fun days so worth it.” They’re a very busy financial and benefits firm that has been doing business in Saskatchewan for over 20 years. Started by Cliff and Deb Wiegers, they’ve built the company from the ground up. It’s truly a Saskatchewan entrepreneurial story.
Start a social committee
Scavenger hunts, dress-up days, office valentines, potlucks, and BBQs just to name a few. The Social Committee collects a fee from every employee (approximately $24 per year) and with it they plan themed days that get the team outside the office and outside their comfort zones!
Unapologetically have fun at work
I thought for sure they would have some pushback from employees who may not think a scavenger hunt is a “professional thing to do” for a business like Wiegers. But Kirstin said everyone loves to be a part of a “fun” office. It allows people to get along outside of the workplace walls, where you can really get to know someone.
We all need balance in life
If you expect unbelievable results from your employees you better be able to provide unbelievable culture. All these little “perks” add up to create a career It’s a lot easier to try and over-deliver at work for a company that cares about you and is willing to The heavy workloads are followed up with lots of training opportunities and of course all the different team building days they host.
The best employers understand what their team values
I think all organizations can learn something from Wiegers. They aren’t the “norm”, they are anything but boring, they care about company culture. If you expect people to perform at a high level day in, day out, you better be prepared to treat them at a high level.
For the cost of $24 per year, the staff pay into a fund that creates the coolest team building experiences possible.
***Side note about teams. I can relate. Every year a Volleyball team of mine doesn’t do so well, it 9/10 is because they didn’t get along good enough. A team that doesn’t get along off the court will never get along on the court. I discovered it the hard way. Don’t make my mistake, make sure your team gets along before playoffs start!
https://strategylab.ca/wp-content/uploads/2014/11/Im-not-sure-what-do-you-think.jpg 800 1600 Jeph https://strategylab.ca/wp-content/uploads/2021/07/strat-icon-2021-white.png Jeph2014-11-25 10:42:492015-08-02 15:06:57The Seven Most Important Words a Leader Can Say
From Richard Branson’s The Virgin Way he talks about the 7 most important words for leaders to use. “I’m not sure, what do you think?” puts your staff at ease, makes everyone around you feel like you aren’t a know-it-all and willing to implement other people’s ideas.
When you ask others for their ideas you get more options to choose from. You incentivize people coming to you with innovative solutions to organizational problems. Today’s best businesses empower their people to share ideas up the chain of command. As a leader, the less ideas you come up with to implement, the more champions you’re building up around you. Also, when you adopt your staffs’ ideas, you’re creating a very important incentive for your people to want to offer their ideas (very few organizations actually care about what their frontline employees think, let alone ideas they have).
When you ask others what they think, what you’re really saying is “I actually care about you and what you think of this organization”. As funny as that sounds, unfortunately most organization leaders don’t think their people are that smart, they’ve built up a facade that business is run by executives and the people who where suits to work everyday. When it really comes down to it, the best organizations have the best people on the front lines, and no, for the most part they don’t where suits.
I think we all can learn a lot from what Mr. Branson has taught us about business. Below are a few of my favourite quotes. Read more