“No matter what business you’re in, to thrive you must fight the presumption that you know your customer.” As soon as you claim to “know your ideal customer” you’ve lost. You no longer try to impress, you develop a standard operating procedure, you try and stream line your operation at the detriment of your customer. […]
“I’m life Annie and I’m going to bite you in the ass!”
The brilliant and timely advice from Annie’s friend Megan. If you haven’t watched Bridesmaids it’s a must. I was skeptical when I found out about it too but it’s a hilarious movie.
At one point when Annie’s at her worst Megan comes in to give her some advice. It’s one of the best parts of the movie.