Tag Archive for: Westjet

A Simple Demonstration of ‘Good’ Brand in Action Compared to a ‘Bad’ Brand
In the Edmonton airport trying to make a connection I ask an…

5 Words That Changed Everything
I was on a Westjet flight the other day, as per usual, like most…

Five Steps In The Ultimate Customer Service Strategy
1. A clear vision of who you are and where you’re going (Westjet)
I…

Walks With Jeph Episode 3: Westjet (Video)
Today on walks with Jeph we talk about Westjet and the social…

