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whats the number one class at the stanford graduate school of business

What’s The Number One Class At The Stanford Graduate School of Business?

“Touchy Feely” Class at the Stanford Graduate School of Business has been the number one class for 45 years!

“Touchy Feely class” or interpersonal dynamics class at the Stanford Graduate School of Business was the number one class based on student voting for the past 45 years! Makes you wonder about what is taught in class, what students learn, and why students like it the most.

Could it be the real world impact a class like that has on these students? Or the complete avoidance of anything to do with emotions, love, and relationships in traditional business classes? The fact remains that understanding interpersonal relationships is one of the most valuable skills in 2017 and beyond. Ori and Rom Brafman believe is has to do with the most underrated characteristic in business, vulnerability.

Click: the magic of instant connections

I first read about Touchy Feely class in Ori Braffman’s book Click. The book is about the five principles that make people click. The first and most counterintuitive principle is vulnerability, the most underrate characteristic in business. You may have heard of Brené Brown’s The Power of Vulnerability, an amazing Ted talk on how opening up and leading with the heart is the most effective leadership tool. (PS: I like this talk of hers even better: Listening to Shame.

Vulnerability is our most accurate measure of courage

“Vulnerability is our most accurate measure of courage.” -Brené Brown

Maybe Stanford is on to something…

From Stanford’s website:

The ability to forge strong relationships with others is crucial to becoming a more effective manager in today’s complex, global, and highly interdependent organizations.

Technology can never replace authentic relationship building

It’ll enhance it, make it easier in come respects and more difficult in others. Technology has already changed the way we build, maintain and adapt to relationships but some things will never change. Trust, authenticity, humility, all matter No matter what changes about technology, the people behind the technology, developing it and using it still reply on human beings.

In business we rarely talk about how we’re building relationships, how we’re becoming a better team, how we’re becoming better people. But why the hell not? It’s the most important part of business. If you can’t figure out how to get along with other people it’s going to a long lonely life. People are number one, they always will be number one, no matter what technology comes along we will always have to know how to build relationships with other human beings.

How are you building your interpersonal relationship skills daily?

Stop telling people you believe in “relationship building” and “networking”, show people how are you practicing that regularly. Meeting new people, connecting with old friends, volunteering to make new friends, whatever your thing is, keep doing it! If you don’t have “a way” to grow your network, ask someone for advice, you need to start making it a priority. Start reaching out to people and connecting on whatever they want to talk about, be a good listener first. We are all learning how to communicate better, take as many opportunities as you can to be around, communicate with, and help people.

Click by ori braffman

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Networking? Get Outta Here

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Almost exactly five years ago, I was playing cards with some friends and talking about business school, careers, and how to be successful (according to one of its many definitions). One of the friends in attendance, already a successful businessman (or as Jay-Z would say, a successful business, man), decided to chime in when someone mentioned their plan to accomplish their business goals and land the job of their dreams by “networking”.

Having already made his first move toward the door, on his way to conduct a 12:00am conference call, his voice of reason exclaimed:

“No, no. Networking is nothing. It’s about building relationships. Networking will result in you possessing a network that’s an inch deep and a mile wide. Relationship-building, which takes more time and genuine interest in others, will give you a circle that’s an inch wide and a mile deep. And that’s where things happen.”

This simple explanation made sense to me and I knew it complied with what I truly believed. I was forced to eat some earlier words and was provided with a new perspective. Since then, I’ve swung almost completely to the relationship-building side of things to the point where uttering the word “networking” leaves a foul taste in my mouth. Now, five years later, it’s plain to see that the vast majority of valuable friendships, mutually-beneficial business deals, and  progressive idea sharing partnerships have come from relationships built on trust and shared value rather than from shallow networking touch-points.

I don’t doubt that you have had a similar revelation; instantaneous or gradual. I think many people have and I think that this is great and a rite of passage of sorts.

But now there’s a problem.

The same businesses and careers that were built by relationships are now turning to social media and online strategies to create loosely connected networks and flimsy touch-points. A person sending an email to a business or business professional is met with a reply from the business or professional asking them to contact them via a website or preferred social networking platform. Requests to a small retail store for more information on the sizing of a clothing item are left unanswered. Words of thanks go unnoticed or simply feed a business’ ego.

The worst mistake a business or professional can make is taking the social media/online plunge and forgetting that everyone touched is a real person.

Instead of spreading yourself thin and neglecting real people in order to adopt an outside-in promotional/customer recruitment approach, blow those closest to you out of the water with your service, your level of care, and your product. Adopt on inside-out approach, wow those around you, and then look outward.

These are my thoughts. I’d love to hear yours.

 

management-entitlement-the-actual-problem-at-your-company

Management Entitlement: The Actual Problem At Your Company

Almost everyone I talk to these days who’s over the age of 50 always complains about the The Entitled Managerentitlement of young employees. Some have even gone to say that being “entitled” is the worst characteristic in a young budding employee. I’m not arguing this point, I think it’s valid. What I am seeing more and more of though is management entitlement.

You know these managers. They expect employees to work harder than they do because they’ve been around since the great depression and have more management experience that Drucker himself. The owner who thinks they can run their company in an autocratic style, fast-forward a couple years and this chap can’t figure out why none of his employees have ever invited him out for a pint and turnover is thru the roof.

You can lie to employees for a while and still make money as a business. But sooner or later the market will find out, it always does. Information travels too quickly. Read more