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How to get your Facebook Page Back (2019)

Lost access to your Facebook Page? Here’s how to get it back.

 

I know, you don’t believe the title. “It’s impossible! I tried everything!”, you say.
Trust me, that’s what I would have said too, before I did something so crazy it just worked!

The first thing to note about a Facebook Page is that it’s not the same thing as an account/profile. You can’t log in to a Page, there are no passwords to reset. In order to access a Page, you need to have a Profile first which can then be used to create a page. If the page already exists, the only way to gain access to it is to have an Admin add your Profile manually.

What do you do if your Facebook Page doesn’t have an Admin?

That’s a problem Facebook isn’t really equipped to deal with. If you don’t have an Admin, there is nobody who can give you access to your page except a Facebook employee. There are no support resources for this issue and there is no way to contact Facebook Pages Support directly.

So, again, what do you do?

You lie.

Part 1: Report Copyright Infringement

Yeah, the system in this area is pretty broken, but I did some digging and found mysef an in!

I reported the page we wanted back to the Facebook Legal department, claiming it was violating copyright.

  1. Visit this page: Reporting a Violation or Infringement of Your Rights
  2. Select “Copyright” then “Continue with your copyright report“, this will take you to a new page.
  3. Here, select “I found content which I believe infringes my copyright” then “Continue with my copyright report“.
  4. Under Contact Information, select “Provide your contact information” then “Me or my organization” and fill out the form as fully and accurately as possible.
  5. Under Content You Want To Report, select “Provide the content you want to report” and then “Other“. In the field below “Please provide links (URLs) leading directly to the specific content you are reporting.”, paste a link to the Facebook page you want to regain access to.
  6. Under “Why are you reporting this content?”, use the dropdown select “Other” and in the form below “Please clarify why you are reporting this content.”,

    Paste the following text:

    This report is submitted by [your name], the rightful owner of [page name].
    The purpose of this report is to petition for the role of Administrator to be returned to me by Facebook.
    At this time, there is no account with the Administrator role on the page, and as such I am unable ot access it.
    There appears to be no way for me to regain access to my page, nor for Administration privileges to change hands whatsoever, without intervention by Facebook staff.
    It is hereby requested that the role of “Admin” for the Facebook page be given to the Facebook account linked below:
    My Profile: [link to your profile]
    My Page: [link to your page]

  7. Under Your Copyrighted Work(s), select “Provide your copyrighted work“, then select “Other” from the dropdown.
  8. In the field under “Please describe your copyrighted work.”, paste the following:
    A business’ name, logo, brand identity, images, and social media presence.
  9. In the field under “Where can we see an authorized example of your work?”, paste a link to your website or a social media account for the same business that you do have access to.
    (You don’t have to include any file attachments)
  10. Under Delcaration, select “Confirm delcaration statement“, then select “Yes“.
  11. Under “Electronic signature” type your full name.
  12. Click “Submit” and then wait for a reply from Facebook to be sent to the Email you specified in the Contact Information.

You will recieve an automated email from Facebook with some links and information about copyright, as well as a copy of the content of the form you filled out.

Someone from Facebook Legal should contact you soon and will say something like:

Thanks for contacting us. Based on the information provided, it is unclear whether you’re making an intellectual property claim or requesting an admin change for a Page or group.

Please note that intellectual property claims can result in the permanent removal of the content you’re reporting from Facebook. We can’t change the admins of a Page or group based on an intellectual property claim.

If you’re requesting an admin change for a Page or group, a different team at Facebook might be able to help you with that issue. If you’d like us to forward your request to that team, please reply to this message with the following information:

* A link to the Facebook profile of the person requesting an admin change for a Page or group. If you’re submitting this request on behalf of someone else, please provide a link to their profile, and the team will follow up with them directly.

* A link to the Facebook Page or group you’re requesting an admin change for

If instead you’d like to continue with your intellectual property claim, understanding that the reported content may be removed from Facebook, please respond to this message confirming this and we will look into the matter further.

Reply to this email with the following:

Hello Facebook,

Thank you for the reply.
Yes, please forward my request to the appropriate department.

The profile requesting an admin change (belonging to the owner of the company for which the page was made):
[link to your account profile]

The page in question:
[link to the page you want access to]

Thanks again for your help.
– [your name]

After that, you will recieve an email with this message:

Thanks for your report. Please note that this channel is only for reporting violations and/or infringements of your legal rights, such as copyright or trademark. We’re unable to support other types of reports through this channel.
Based on the information you provided, it seems you may be looking for help with a Page admin issue.
This is a no-reply message, but we forwarded your report to the team that handles Page admin issues since they’re best equipped to help resolve your issue.

Now go back to Facebook and watch for an update in your Support Inbox.

Part 2: Pages Support & Notary

Your support inbox is where Facebook employees will update you on the progress of your reports and support tickets.

You can visit it here:
Support Inbox

You should soon see an Open ticket titled “You Reported an Issue Accessing a Page

In the ticket, you will be given a list of items you need to gather in order to complete the request and roughly 2 weeks to submit it. Read these requirements carefully.

The items you will need to collect are:

  • A copy of a valid government-issued photo ID (such as a current driver’s license or a passport) – Scan both sides of your driver’s license or take clear photos of it.
  • A notarized and signed statement. Normally this would mean you’d have to do a lot of writing but I’m feeling generous and have made you a lovely little Word template for you to edit at your leisure:
    Click here to download the template.
  • If your Page is for a registered business or organization, include a copy of your govt. issued business license or certificate of incorporation.

Fill out the provided template. Make sure to include ALL the information specified in the document and double-check that it is accurate and all the URLs are correct.

Once you have filled out the document, print it out and take it to your local Notary Public. Bring your ID and some cash (probably about $20) and the Notary will notarize and stamp the document for you. Do not sign it until the Notary tells you to.

Now that you have your document notarized, scan it into your computer and create a PDF document containing the pages of the notarized statement, a copy of your driver’s license and (if applicable) the govt. issued business license or certificate of incorporation.

The Home Stretch!

Once you have the PDF, return to the Facebook Support Inbox. Under your Open ticket, scroll to the section titled “Your response”. Here, click “Add Attachment” and select your PDF.

Don’t hit send yet, you should also paste the following into the “Write your response here…” field:

Hello,

Please find attached my government issued ID and a notarized and signed document containing all information relevant to requirements A through G.

The Page I am requesting Admin for:
[name of page] – [link to page]

My Facebook account:
[your name] – [link to profile]

I reaffirm my declaration under penalty of perjury that the information I have provided is true and accurate.

Thank you.

Once the field is filled out and the PDF is attached, you may finally click “Send

And now we wait.

After this, they may respond requesting further clarification on some things. As long as all the information in the notatized document is accurate, you can refer them to it again.

After this point, the Facebook Support staff should add your account as an Admin on your page and your powers will be restored!

And that’s it.
That’s how I did it.
You may now applaud.
You’re welcome.

The Modern Day Security Blanket

The Modern Day Security Blanket

Have you ever been out in public, bored or not knowing what to do and your first reaction is to grab your phone? You do it all the time. On dates, with family, during meetings, that device is becoming the death of you.

Just like any child you need to understand what you’re doing so eventually you can leave your security blanket behind.

I really encourage people in our office to turn off notifications on their phones. All that beeping and buzzing is annoying, really think about what those notifications are. Facebook? Instagram? Snapchat? Email? Really what you’re doing is getting small shots of dopamine to your brain, it’s exciting, it’s verifying you’re “cool” but how much of it is just noise?

Read more

Capital C the Movie

The Sharing Economy: The Biggest Change Since The Industrial Revolution

Presented Nov 24th at the Regina Realtors Association Business builder day. Here are some of the videos we had a look at.
From the documentary on Netflix, Capital C comes the story of “Freaker USA”. One of the coolest Kickstarter success stories.

Freaker Kickstarter from freakerusa on Vimeo.

Next to put into perspective what goes on in a given year of search on Google.


Finally when you get depressed about when someone says something bad to you online watch this:

Country Music artists read out angry tweets written about them.

I don’t think you can find a better song about the new online world. And Alanis Morissette just had a way speaking to my soul. Hope you enjoy!

 

Want to see a brand new website the @Stratlab team just launched? Welcome to Normanview Dental

At Normanview Dental we want to see you smile-dentists regina

Advanced education in saskatchewan

I Would Do AnyThing For a Like But I Won’t Do That: Post-Secondary Social Media Marketing

When it comes to Social media don’t forget the social part of it. No one cares about you until you care about them. Engage, interact, retweet, like, and share. Help others and eventually they will help you.

People only go online for two reasons, to solve a problem or to entertain themselves, nothing else. Remember this when you’re publishing on your website and sending email.

Don’t tell people to like your institution, give people reason to like it.

Don’t tell people to follow you online, give people a reason to like you online.

Don’t tell people to share something, give people a reason to share what you are doing.

A “Cribs” style video to showcase your school

Tell your story as to why you’re going to school

 The best University/College Recruitment Video Ever

The Top 500 University/College/Research Institutions in Canada

Marketing and communications professionals of colleges and universities in Saskatchewan

How not to suck on facebook

Social Media Etiquette (How Not To Suck On Facebook) || Eps 22 #InTheLab

I’ve heard this question a lot and people ask it all the time, how are you supposed to “be” on social media? Not just share this, talk to this person, what’s the norm? What are other people doing on social? Better yet, what are the best people doing on social?  Read more

social-media-icons

How The C-Suite Are Using Social Media

They aren’t, that’s the easy answer. Well not yet. The executives in and around Regina and Saskatchewan are slower to adopt this new found social technology. Sure there are some very social executives (and a social Premier!) you’ll find out about them in the presentation but for the vast majority of leaders in the business community have fallen prey to the “I don’t have enough time” and the “I don’t get it” virus.

So how is the C-Suite using Social Media? They use Twitter and LinkedIn. The presentation below is mostly focused on Twitter.

In the presentation you’ll find:

  • Some of the most important Tweets of all time
  • 5 Myths about Social Media
  • Several case studies of business/political leaders and organizations who use Twitter specifically (and use it well!)
  • We finish off with 3 “How To’s”, tips on making you better on Twitter.

If you want to learn more about presentations similar to this, book Jeph to speak or host a workshop, check out our speakers, presentations and workshops page here.

You Need To Stop Buying Facebook Likes, You’re Killing Your Engagement

Here’s a video we came across one day scouring the annals of the internets. It makes a clear case as to why you shouldn’t be buying Facebook likes. With every fake like added to your page, every real person liking your page

Facebook isn't for everyone

will see less and less of your content. Basically, if you artificially inflate your your Facebook likes, you’re hurting yourself in the long run.

Many people can’t do it and Facebook isn’t for everyone. Brandon and I have agreed that Facebook isn’t something we want nor should be focusing on right now. Hence we don’t have an undated Facebook page. If you can’t put the time in, it isn’ worth it.I think this is a brilliant lesson for any situation in life where you have the choice to either  a)work hard for something or b) take the easy way out and pay for it. The former is always the harder choice but it comes with a larger reward as well. It’s hard to come up with current and consistent content for Facebook. But if you do it for a long time you get faster and more efficient at it and over time you get a name for yourself. The keywords there are “over time” nothing on social happens over night.

On the other hand, if you do put in the time, you’re going to create a following and inspire a lot of people (COR does a great job of this on Facebook). COR doesn’t pay for likes on Facebook, they acquired them organically from people who love what they share. (that’s why I liked their page, go check out the images they share)

Anytime there’s a choice of the hard way or the easy way, take the hard way. You’ll be happier in the long run. And for crying out loud stop trying to buy influence on Social Media sites, be that Twitter, Facebook, Instagram or Pinterest. Buying influence never works.

What do you think? Can you buy influence?