Tag Archive for: customer experience

Stratlab blog post
Why We Don't Want You To Buy Right Away
a good brand vs a bad brand in action

A Simple Demonstration of ‘Good’ Brand in Action Compared to a ‘Bad’ Brand

In the Edmonton airport trying to make a connection I ask an…
You know what really grinds my gears

The Condescending Customer Service Representative – Episode 14 #InTheLab

You Know What Really Grinds My Gears? The condescending customer…
a good brand vs a bad brand in action

5 Words That Changed Everything

I was on a Westjet flight the other day, as per usual, like most…

TCBY – The Country’s Bygone Yogurt

The scene was a sultry June evening in Regina's third favourite…