be weird be awesome be loved

One of The Most Remarkable Non-Profit Organizations in the World

“Be weird. Be awesome. Be loved!”

This was the latest sticker COR had printed and left out in a container on a table just inside their office. A circular container that has the likes of stickers, postcards, magnets, stress balls, pens, you name it. All with similar bright colours and uplifting messages. The table they are on is located by the pinball machine, just down the hall from the coffee bar and to the right of the foosball table, and PS4 complete with beanbag chairs for optimum gaming comfort.

This isn’t your regular not-for-profit organization

I’ve never met anyone with the same consistent energy. COR has its own unique culture and brand. Talk to their employees family members, even people who don’t work there any more, you’ll hear nothing but amazing stories about how gentle teaching has changed their life. They don’t run the organization like a regular non-profit, they do things different and they don’t apologize for it. COR is a breathe of fresh air in an industry that was getting stuffy.

COR is an inspiring organization. You don’t have to go far to hear some of these stories:

“Being WITH one another is one of the main lessons I have grown to appreciate since being introduced to Gentle Teaching.”

“Gentle Teaching has pushed me to be the best support and friend possible”

“A culture of gentleness for me has come naturally by genuinely caring for the three gentlemen I serve.”

Or check out one of their “COR Cribs Episodes”

COR Cribs: Episode 2 from Creative Options Regina (COR) on Vimeo.

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Life's too short not to have fun

The “P” Word In The StratLab Office // eps 57 #InTheLab

It’s about time we talked about the “P” word.

“Positivity”.

Stop being afraid of it and call out the pink Elephant in the room. Why is being positive looked down on? In a business setting if you come into the room excited, grinning ear to ear, people will ask if you’ve gone mad. I think we should encourage people to be happy, excited, down right ecstatic to be there. Why not, life’s too short not to have fun.

Why do we tolerate people in society that think life is about being “serious” and “professional”. Two adjectives this author doesn’t do very well with.

Bee happy

There’s a psychological side to being positive as well. Studies show that a positive mindset allows your brain to be more creative as well as increases white blood cell count helping strengthen your immune system. You can’t argue with science! Being happy keeps you healthy and makes you smarter.

In the @Stratlab office if someone is being negative, gossiping, talking ill of someone else, or just in general being a negative Nancy, we won’t tolerate it. We blow the horn of negativity.

Yes you read correct. Born out of Big Idea Camp as a way to keep everyone positive, the Horn of Negativity is an air horn that rarely got used. We started it as a joke and it’s lasted ever since. The team knows now not to be negative, no gossiping or else they’ll get an ear full.

Lastly, it’s easy to be negative. It’s easy to be a critic. It’s easy to sit at the sidelines and complain. It’s easy not to put in any effort and just expect change to happen. But that’s not how life works.

It’s much harder to try to change things. It’s much more difficult to help look for solutions, to not complain without being willing to be a part of the change.

Take the difficult path, be a positive change agent in society. Man we need now more than ever.

the worlds great lie-achievement is greater than fulfillment

The World’s Biggest Lie: achievement is greater than fulfilment

​The World’s biggest lie according to Tony Robbins, “achievement is greater than fulfilment.”

On the Tim Ferriss Podcast with Tony Robbins, Tony goes off on an amazing but very thought provoking tangent.

fulfillment is greater than achievement

Fulfillment is greater than achievement.

His theory of what’s wrong with society is that we continuously put achievement before fulfillment. We’re always looking for the next big thing, the next toy, house, car, or vacation. Nothing is ever good enough and you’re destined to die a lonely death.

Tony talks about Robin Williams and how he asks about Robin to crowds all over the world. Everywhere Tony goes he says 98% of the crowd LOVES Robin Williams, the other 2%? He makes fun of them too.

He asks crowds about Williams because he trying to make a point. Robin Williams of all people had it all, he’d won every award in his field, he was widely regarded as one of the best comedians and actors of his generation. Then Tony get’s mad. “And what did Robin after all of those achievements? He hung himself. He still wasn’t good enough in his mind.” 

We have a duty in the life to help others. One major way is to focus on fulfillment and forget achievement. How can you do this? It’s hard to forget about achievement, we’re built to want ti achieve. It makes us feel good, it’s an ego boost. But the problem with achievement is that it can get addicting, you can want it at all costs, sacrificing things you never would have. Eventually simply focusing on achievement will lead you to disappointment.

The wise owls always worry about fulfillment before achievement, for achievement is but a fleeting emotion, fulfillment feeds the soul.

Fulfillment is sustainable. Fulfillment is that feeling that makes you smile when you wake up in the morning and the reason you’re happy falling asleep. It’s challenging, it’s spiritual, it’s something personal, it’s your journey. It has nothing to do with anyone else, it’s your art and only you know if you’re putting in 110% all the time. When you do, you’ll get a weird feeling of contentment.

Fulfillment is greater than achievement

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strong opinions held loosely

Strong Opinions Held Loosely 

Hold strong opinions but hold them loosely. Things change, your opinions should too. I remember when Al Gore Came to Regina, I was his disciple. Global Warming was happening and I was going to stop it!! Or so I thought. Then I read Superfreakonomics and the chapter about Global Warming and started to think there was more to this Global Warming fiasco! Finally, after published study after study, I’ve changed my mind back to thinking Global Warming is an issue.

Never be afraid to change your mind on a major topic because of new information. It’s when we rely on Dogma only we turn a blind eye to the facts blatantly in front of us.

On a Tim Ferriss podcast with Marc Andreessen there was this neat moment that Marc went off on opinions. He said he loves talking to investment bankers because when they get new information they’re very quick to change their minds. In the investment banking industry that can be worth millions of dollars. He said it’s wise to hold strong opinions as long as you can change them easily.

You know what’s really annoying your friends? That you don’t change your mind on anything! The world isn’t flat, lead gasoline is bad, global warming exists, and you’re not as smart as you think you are. In life there are no absolutes, just things that constantly change. It’s okay to change your mind, it’s a good thing.

iphones-personality - Downloadable smartphone wallpaper

FREE downloadable smartphone wallpapers to give your phone some personality!

Ladies and Gentleman Edwardo Alvaro has done it again.

Whether it’s “Pizza is my Bae” stickers or inspiring cartoon posters, Eddy sure does not disappoint. These free downloadable smartphone wallpapers can show people how you feel without even telling them! Imagine that!

Lost your voice at the Lot club last night but what to let your friend know you’re feeling happy? Send em a screen shot!

Cute! - Downloadable smartphone wallpaper

(Happy)

Happy - Downloadable smartphone wallpaper

(Freakin’ Excited!!!)

 Mad - Downloadable smartphone wallpaper

(Rather Perturbed)

Sad - Downloadable smartphone wallpaper

(Lazy and Upset)

Silly - Downloadable smartphone wallpaper

(Just ate a sour souther)

Tired - Downloadable smartphone wallpaper

(Just got bad feedback from a client)

iphones-personality - Downloadable smartphone wallpaper

What emotions should Eddy make next?

If we pick yours and Eddy makes it, Jeph owes you a lottery ticket!

the-best-way-to-answer-the-phone-possible

The Best Way To Answer The Phone 

We’re in Fort McMurray visiting one of our favourite places, Layers Wellness. We’re sitting in the front room and the phone rings. All we hear is a cheery voice that bursts out:

“Layers Wellness, how can we make your day better?” 

I instantly started laughing. How amazing is that phone greeting?

We’ve been to Layers Five times in the last two years and that’s the first time I heard such a unique greeting on the phone. I think they’re getting better and better at being more, well…”Layers-y” (caring, fun, thoughtful, warm, engaging, friendly, happy).

Too many organizations worry about their “brand” or their “marketing strategy” and they forget what really matters, all the little things. Instead of developing your next ad campaign, why not try to get your employees to come up with a way to build customer loyalty?

stop-blaming-marketing-for-your-customer-service-problems

Stop blaming marketing for your customer service problems

Want more business? Start treating customers like friends instead of customers. If you want to be different than others, if you want to standout amongst your competition, if you want repeat business, care about your customers in a completely differently way. Layers Wellness does this regularly.

Focus on providing a unique style of customers service and you won’t need marketing

How to identify the type of person you don't want to work with

How To Identify The Type of Person You Don’t Want To Work With // Eps 55 #inthelab


How To Identify The Type of Person You Absolutely Don’t Want To Work With?

People that make fun of others.

In the service industry you get a chance to work with all different kinds of people. Some good, some bad, and yes some are freaking ugly (to deal with). This is to help you identify someone you absolutely don’t want to work with.

Someone who talks bad about others. More specifically your competitors or their competitors. People who say mean things about other companies have no place in the business community. When you associate with people who say bad things about others, what makes you think they don’t say bad things about you behind your back?

It’s happened to us at Strategy Lab Four distinct times now. It’s a textbook mistake, I should be smarter by now.

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a good brand vs a bad brand in action

A Simple Demonstration of ‘Good’ Brand in Action Compared to a ‘Bad’ Brand

In the Edmonton airport trying to make a connection I ask an Air Canada desk, by accident, where my gate was. The response? “The Westjet counter is over there”, slightly annoyed pointing in a vague direction.

He could have helped me, I mean the question wasn’t difficult (unless it was that employees first day in the Airport which is highly unlikely) but Air Canada’s “brand” isn’t about helping or going to extra mile at all. I think their brand is more like “unless we know you have money, we don’t give a flying frog about you!”

I find my gate, as I’m going thru I over hear an Air Canada passenger ask the same question I did to a Westjet employee!(Oh the irony, I wonder if they’ll give the same response?) Not surprisingly the Westjeter just answered the question.

I waited and congratulated him on being “human”, you know just helping people? It’s kind of what makes us human. And its not hard.

Whatever you do in business you’re going to have an opportunity to say a version of “oh that’s not my job”. Make it your job, take the initiative, be a human.

I can’t imagine that Air Canada fellow has much fun only helping certain people, that’ll make you a grumpy Gus.

human-first-everything else later

I can

There Are Only Two Types of People In The World: “I cans” and “I can’ts”

Which one are you?

When a new challenge comes along do you jump on it? Do you tell yourself you can do it instead of the opposite? Good, I like you.

Or…

When someone asks you something to do and you’re unsure of, do you immediately say “NO”?
When someone asks you to do something uncomfortable do you try to avoid it?

You could be creating very detrimental habits that are going to affect your life in the future

When someone asks you to do something and you say “I can’t” you’re doing terrible things to your brain on multiple different levels. Your conscious mind likes the decision because you don’t need to try anything new, staying the same is easy. If all you do is seek out and perform tasks that are “easy” you’ll never learn.

Doing what’s easy or safe affects your subconscious mind too. Your subconscious mind thinks that any task you say “no” to is now something you can’t do, just because of your attitude not your ability. You’re creating a precedent for your mind to say, I can’t, I shouldn’t, I’m no good at that. Think if that was your attitude as a child? You wouldn’t have learned very much at all! In the long run “safe” doesn’t help anyone.

The Elephant and the Rider: your Conscious and SubConscious mind

Chip and Dan Heath from the book Switch tell us to be wary of what we tell our subconscious mind.

The now famous Heath Brothers compare your conscious and subconscious mind to that of an Elephant and a person riding it. Your conscious mind (the rider) in the grand scheme of your brain is quite small and relatively powerless compared to your subconscious (the Elephant). The catch is the Elephant (your subconscious) doesn’t choose what to focus on, it simply listens to the conscious mind. Hence the “power of positive thinking”, affirmations, goal setting, all have the same goal in mind, to tap into the power of your subconscious. 

Be very careful what you ‘tell’ your brain

A coach at a volleyball camp when asked to do an underhand serve said those horrible, horrible words. I CAN’T. Basically saying “I have no courage, I can not even fathom doing this incredibly difficult task you have given me!” ANY volleyball player can do an underhand serve, let alone a coach!!!!

Then I realized I couldn’t convince her otherwise. She’d put up a wall to learned new things. Whatever her conscious mind told her she couldn’t do, her subconscious believe through and through. This is why this attitude is so bad for anyone.

When you say ‘no’ you’re telling people not to ask you ever again

As much as you probably don’t believe the Hollywood Blockbuster “Yes Man” movie, it’s a brilliant thought experiment. Saying ‘yes’ to as many opportunities that come your way is a great way to show others you’re willing to try new things, that you’re spontaneous, and that generally fun to hangout with.

When you say %22I can't%22 it's like you've given up, it's a defeatist attitude. And people don't want to associate with defeated people

When you say “I can’t” it’s like you’ve given up, it’s a defeatist attitude. And people don’t want to associate with defeated people.

NO MAN! NO MAN! NO MAN! NO MAN!

The opposite is that one friend you have had that never wanted to try anything new, that never would join the group or try anything new, every time you ask they have an excuse as to why not. Get far, far away from these people they are toxic and you don’t want to learn any bad habits from them.

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