Pokémon a Go-Go? or Pokémon a No-No? | Eps 54 #InTheLab

A couple weeks back I got to interview Greg Moore from Look Agency here in Regina.

I love Greg’s opinion on marketing, he’s a genuine nice guy and tends to disagree with me a lot (that’s why get along so well).

Today’s topic: is Pokémon really a thing? Greg’s here to tell us why.

I love what he says about some things don’t need a goal, a monetary outcome or a defined purpose, Pokémon is such a popular thing to a wide variety of people. Sometimes it’s okay not to know why. Sometimes these fads come for a reason, we need to learn that reason and make the proper adjustments to our own organizations.

Here’s what Greg taught me: everything doesn’t have to have a defined “why”. Just because you don’t Ike something doesn’t mean others will follow. No matter how you feel about things, the crowd will always show you some truth to your idea.

As always, thanks Greg!

Your Favourite show you've never seen

Your Favourite Show You’ve Never Seen // #SocialTV Season 2 eps 1

Welcome back to another exciting season of #SocialTV. With your hosts Greg Moore and Jeph Maystruck.

A couple years ago at Access Communications for channel 7, Greg and Jeph hosted a show together called “Social TV”, the show about local social media stories. We had a riot!! But our viewership never really took off much past my friend Garth. Garth PVR’d every episode. So between Greg’s family and my friend Garth we didn’t have a major following. That didn’t deter us!

Now our dearly beloved Social TV is now onto Season Two of social media madness on air. This time around we’ll be able to share the videos ONLINE, in a medium that doesn’t attempt to control the message. Funny how it took us this long to truly make social TV, well, social.

Greg has a brilliant mind on marketing(works at Look Agency) and he does a podcast on hockey too. He also sends me articles like this….will this be on the test?

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Authentic Weather App Screen Shots

9 Apps That Will Make Your Life Better and/or More Entertaining – Eps. 20

A couple years ago, 60% of apps were never even downloaded. That’s a startling stat. I’m sure it’s not exactly that bad now but geez, when it comes to apps we sure do have a choice, A LOT of choices. Before you demand your marketing department to “make a company app!”, make sure you do your due diligence. Before you just hop on the app ban-wagon make sure you’re solving a problem or entertaining us. Otherwise you’re boring us.

There are only two reasons people go online

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Why Instagram Will Crush Vine

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Everyone’s buzzing about Instagram video. Social mastermind and well-respected wine connoisseur Gary Vaynerchuk even released one of his short and sweet video blogs about it today.

Vaynerchuk also happens to be working on a brand new agency concerned with representing Vine celebrities and despite his excitement about Instagram video, is arguing that they can both exist and be successful.

Despite my utmost respect for Gary, I’m going to plant my flag firmly in the camp of disagreement.

Gary, I think you’re wrong and here’s why:

 

Current Users

Instagram is currently home to 130 million users. Vine had 13 million a month ago, just prior to its Android release. Perhaps if Vine had reached Instagram’s usership, I’d be open to considering Vine to be a long-term threat.  We saw what happened to Pheed last season. It didn’t have the usership to weather the Vine “storm”. Instagram has remained firmly anchored over the past, potentially tumultuous last few months and remains in a position to re-motivate their users with video.

 

User-friendly Experience

On top of Vine’s inferior usership, of those 13 million Vine users, how many had actually abandoned Instagram? I, for one, still wasn’t impressed with the slow load time and the finicky navigation of Vine. To me, Instagram was far and away the more sleek of the two and still continues to do pretty well with the addition of video.

 

Individual Features

Many Vine advocates are arguing that the 6 second time limit will work in its favour and people (with increasingly short attention spans) will be annoyed by a full 15 second video. Luckily, people get better at posting (perhaps shorter) videos as they learn what their friends like and don’t like by seeing a presence or absence of likes. If you’re annoyed with a 13 second video, you can always hit the unfollow button. The other feature that Vine enthusiasts advocate is the looping nature of Vine videos. If this, in fact, is enough of a reason to stick with Vine then I’m sure Instagram will be aware of this and adjust accordingly. Talk about a flimsy and easily duplicated competitive advantage.

 

Conclusion

This one comes down to Instagram’s far superior user base and user-friendly nature. Those professing loyalty to Vine and vocalizing a displeasure in Instagram’s copycat ways must realize that a large majority of “art” is stolen. And, as I mentioned in the post immediately preceding this one, harbouring your product’s strengths and relying on them for a competitive advantage won’t get you anywhere. The only way to win is to learn faster than everyone else.

My money’s on Instagram. But hey, let the games begin.

 

 

 

The Stanley Cup of Twitter: Bruins vs. Blackhawks

The series is knotted up at a game a piece after two exciting overtime games. Those placing bets might as well just follow their heart because it’s basically too close to call if you’re relying on logic and each team’s performance in games 1 and 2.

Can the same be said for the team Twitter accounts? If the cup were handed to the team with the best social media presence, who would be declared the victor?

Let’s find out.

First, we must establish what “best” means. We believe that a great Twitter account helps a person establish a personal connection with a business or entity. From the business’s (or team’s) standpoint, an account should align with the image and values they portray and become more passionate about their product in order to facilitate purchases. In the case of the NHL, purchases include things like tickets, merchandise, and television/streaming subscriptions. The goal of these accounts should be to recruit new fans and engage those who are already fans.

I always say that the best marketing is a great product or service and, in this case, both the Hawks and the Bruins have iced an amazing product as has been made evident by their respective playoff runs. They already have that advantage over the competition so for this head to head matchup, we must establish some criteria.

But first! (I’m sure the suspense is killing you) it should be noted that Chicago and Boston are very similar hockey markets. Before looking at the accounts, it could be assumed that each team has a similar following based on annual revenues in these Forbes NHL Teams Valuation Rankings.

Ranking NHL Team worth

As chosen by the TSN panel..err..Strategy Lab panel, each team’s account will be evaluated in a seven game format with each game being based on a different competency category:

Tweet Frequency – the team’s ability to find a quantity-of-tweets “sweet spot”.
Game 1: Following Quantity – number of followers.
Game 2: Quality of Content – the degree to which a team’s tweeted content is dynamic and compelling
Game 3: Personality – the account’s ability to establish a twitter identity that aligns with the team’s and garners interest.
Game 4: X-Factor/Standoutishness – the team’s deviation from tweeting norms that often make for a dry, uninteresting feed.
Game 5: Engagement and Response – the team’s ability to mobilize/respond to followers.
Game 6: Faux Pas Avoidance – avoidance of spelling mistakes, rookie mistakes, and twitter worst practices.
Game 7: Contributing Platforms – a look at the quality of each team’s most commonly used twitter-connected app (ie. Instagram).

Let’s take a look:

Game 1: Number of Followers

Blackhawks vs Bruins

Recap: Boston edges Chicago out by an almost negligible 20,000. These extra followers could be due to their more recent cup run having taken place when Twitter had increased in popularity since Chicago’s championship season in 2010. Another reason could be the 7,300 edge in total tweets.

Game 1 Winner:      (Boston Leads Series 1-0)

Game 2: Quality of Content: 

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Recap: Boston starts it off with a nice picture showing the pre-game festivities, evokes emotion with the Boston Strong theme, and makes fans following on Twitter feel like they’re really there. The Blackhawks counter with some lineup information and let everyone know that Ben Smith is in and Marian Hossa is out after an incident in warm-ups. The tweet lacks the degree of insider detail you’d expect from a team’s official account.

Game 2 Winner:     (Boston leads series 2-0)

Game 3: Personality

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Recap: Tweets with any sort of personality that come even close to touching that of the LA Kings twitter account are hard to come by with these two squads. If this were a real game, it’d be a bit of a snoozer. Luckily, the Hawks’s Twitter team just came through with an awesome tweet that shows the tweeter is a real person — capable of having emotions. In doing so, it made me feel like I’m in Ben Smith’s skates and don’t doubt I’m alone in feeling that.

Game 3 Winner:      (Boston leads series 2-1)

Game 4: X Factor/Standoutishness:

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Recap: In comparison to many great accounts that aren’t afraid to do something off-the-wall or out of the ordinary, these two play it pretty safe. The one standout thing that the Hawks do is retweet Hawks-related content from supporting organizations and subsidiaries like the Cubs picture tweet above. This, in my opinion, engages the community and helps prevent the team and the sport of hockey from becoming siloed. The Bruins have ample opportunity to do the same and more as the city recently became more tightly knit after the Boston Marathon tragedy but there is no evidence of this on the Bruins Twitter feed.

Game 4 Winner:      (Series tied 2-2)

Game 5: Engagement and Response:

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Recap: The only recent effort at fan engagement made by either team was this tweet from June 15th by the Chicago staff. Fans were encouraged to ask their questions to the hosts of a third-party show. Plenty of room for improvement in this area for both teams but Chicago narrowly escapes this one with a victory.

Game 5 Winner:      (Chicago leads series 3-2)

Game 6: Faux Pas Avoidance:

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Recap: In this crucial game 6, with the Bruins on the brink of elimination, it became a lesser-of-two-evils battle. Chicago missed the mark (and constantly does so) with hashtag overuse. Every tweet during games is adorned with a head to head hashtag. I, for one, am skeptical of the effectiveness of these hashtags and think they should be used in moderation but Chicago’s own metrics will be the final judge of that. Boston, whose tweets always include the initials of the writer despite there being no documentation of the full name of the initial-bearer in the bio or previous tweets, luckily had one tweet that included the initials “B.B.” amidst the thousands of “C.S.” tweets. The slightly less stinky team in this one was the Bruins, who force a game 7.

Game 6 Winner:     (Series tied 3-3)

Game 7: Contributing Platforms: Instagram

For the seventh and deciding game, each team’s most recent Instagram post was scrutinized:

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Recap: As is expected in game sevens, a valiant effort was put forth by each team. Chicago really captured the energy following Patrick Sharp’s impressive 9th goal of the playoffs. The post was timely but lacked the organic feel Instagram enthusiasts have come to know and love. Boston’s pre-game hype picture, on the other hand, is quite likely taken with in iPhone and looks great with a black and white filter. It hasn’t been doctored by any gaudy text and really uses Instagram properly with a post that likely appeals to ‘Gram enthusiasts.

Game 7 Winner:     (Boston wins series 4-3)

 

2013 Stanley Cup of Twitter Champions

stanleycupoftwitter

Off-Season Analysis:

Each team does a good job of delivering hockey news and updates in a traditional way. The only real instance of going to the next level in terms of non-traditional media was when Boston really embraced the platform that Instagram is with an organic-feeling post. Twitter is dominated by witty and compelling people and businesses. Neither of these teams has truly found Twitter’s sweet spot. If they’re looking for an off-season trainer, it should perhaps be the Los Angeles Kings account.

App Spotlight: Tinder: The Spicy New App That Could Get You A Date (Even in Regina)

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Perhaps one of the spicier apps catching on these days is Tinder.

Overview:
Tinder is simple. It connects you with people around you, whether you know them or not, lets you decide if you want to connect with them based on their appearance, interests, and mutual friends, and then allows you to chat with them if you’re a “match”. You become a match if they, while unaware of your interest or lack of interest in them, decide that they want to connect with you. The concept sounds a lot like what Shawn Fanning and Sean Parker were trying to accomplish with their under-utilized Airtime creation but with more emphasis on what is loosely referred to as “dating”.

The User Experience:
Users upload up to five pictures of themselves and have the option to write a short tagline that will appear under them. Mutual friends and interests are drawn from Facebook profiles. You can set your matching preferences for the categories of age, gender, and search distance (to a maximum of 100 miles). The fun begins when you click on Recommendations and the first profile pops up.

At this time, you can click the photo to view the others and then make a decision on whether or not you want to invite this person to connect. You have to make this decision to discard them into an abyss, never to be seen again, or save them before viewing the next profile. The allure and thrill come from the feeling, real or contrived, that you’re tempting fate with each dismissal swipe to the left or approval swipe to the right.

The Evaluation:
What some might immediately dismiss as a meat market of sorts actually has some draw to it. The problem at this point is that very few people in the Regina area are using it, meaning you’ll quickly run out of match recommendations and have to check back every few days to see if any newcomers match your criteria. The value of this app for a business is extremely minimal or non-existent since it lacks the premise of meeting new people for the idea of knowledge-sharing and relationship-building in a business context. My initial thought is that an app could make a road trip into a strange new city a bit more exciting depending on your selectiveness. This app has the potential to take off as more users get it.

Overall Rating: 6/10