Better and Faster Book

Better And Faster: The Proven Path To Unstoppable Ideas [7 Quotes]

No matter what business you’re in, to thrive you must fight the presumption that you know your customer

“No matter what business you’re in, to thrive you must fight the presumption that you know your customer.”

As soon as you claim to “know your ideal customer” you’ve lost. You no longer try to impress, you develop a standard operating procedure, you try and stream line your operation at the detriment of your customer. Always, always, ALWAYS ask for feedback and never shut down a customer from speaking their mind, even if you disagree. The fact that you are willing to open yourself up to feedback it a step ahead of everyone else.

Read More
Upliftingstshirts dot see eh website

The Aftermath of UpliftingT-shirts.ca | eps 40 #InTheLab

“It worked, it really worked!”

We went into this class not knowing what to expect. It was my first time teaching entrepreneurship and I wasn’t going to pass up an opportunity for some hands on learning!! A few weeks back before we started UpliftingTshirts.ca I filmed this #InTheLab episode asking the question, how do you teach entrepreneurship?  At that time I had no idea what would happen with our newly founded company disguised as an experiment disguised as a class.

A business disguised as an experiment disguised as a class

Read More
We all see the world through a different lens

Perspective: The Most Underrated Quality in Creating Design || Eps 38 #InTheLab


This week Eddy and I are talking about perspective. Why do we trust designer? What do create professionals see that others do not? What’s so special about having taste?  

Trust your designer

There’s a reason they are a designer, they have perspective. Trust them. Any creative needs some free reign over what they’re doing, they are artists after all. Don’t micro manage any creative process, that’s a great way to create something extremely mediocre.

Read More
I'm sorry I'm just too busy

Stop Saying You’re Too Busy || Eps 37 of #InTheLab


When ever someone says “I’m too busy” I’m always reminded of a story I heard about from a Volleyball coach I look up to. In grade 11 leading into grade 12 I wanted to get better at Volleyball. I told my coach I wanted to play pepper (simple volleyball drill) more and he offered to come in the morning twice a week to play pepper at 7:30 in the morning. We did this for a couple months and I really think it helped my Volleyball skill in the long run. But more importantly, he was willing to volunteer MORE of his time to make me better. That’s dedication.

Read More
Google Adwords Image

Why You Should Be Using Google Adwords Featuring Mitch Gallant || Eps 36 #InTheDealership

This week’s #InTheLab I get to interview Mitch Gallant, Marketing Manager for the Capital Auto Group. I’ve worked on and off with him and his team for around 4 years now. Mitch is brilliant when it comes to online marketing let alone Google Adwords. This talk is mostly focused on Google Adwords.

“Buying a car is a hassle! That’s probably why buying a car is one of the most researched industries on the internet.”

Mobile traffic is more valuable than desktop traffic

Read More
How we measure your website using Moz

How We Measure Your Website || Episode 32 of #InTheLab

Warning, Jeph gets nerdy in this one!!

The slides I go through in the video are included in the Slideshare below. Some of the images aren’t the highest quality in the presentation, if you want to look at the specific reports referenced, scroll down I’ve included them in this post!

1. Open Site Explorer

Open Site Exporer strategylab website metrics

You have to start somewhere with measurement, Open Site Explorer is a good place to start. It’s also a Free SEO tool you can use. We use Domain Authority as a central metric to compare websites to each other. If you want to learn more about Domain Authority check out this blog here (What is Domain Authority? And why do we use it?).

Read More
You know what really grinds my gears

The Condescending Customer Service Representative – Episode 14 #InTheLab


You Know What Really Grinds My Gears? The condescending customer service rep.

You know who I’m talking about. That person at a place you frequent that just doesn’t understand customer service. They need to be right, they seem to dislike human interactions, they make you feel bad for simple things. Usually a customer representative at a front desk or a place that interacts with people a lot. It’s sad really.

Read More
Roand Asmunsen at the south pole

How Companies Grow, Short Vs Long Term Profits – Episode 7 of #InTheLab

The 20 mile march

In Jim Collins’ Great By Choice he tells the story of the famous discovery of the South Pole. Roald Amundsen and Robert Falcon Scott were both vying to be the first explorer to plant their country flag at the South pole. Amundsen did a lot of prep work. He learned about extreme cold, he lived with Eskimos to see how they deal with the cold, he researched the trip, he stashes much more supplies than he needed, just in case something happened along the way.

Read More
Page 2 of 1012345...10...Last »