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Video: The Future of Marketing – Social Objects

If you think it’s social media is the future of marketing you are way off kilter.  Social media is merely a means to and ends, a tool, a medium for communication. Social media is not a strategy.

What happens when communication goes from being expensive (press releases, billboards, 30 second spot) to relatively free (website, blog, Twitter account)? We get a fire-hose of information, which makes it much more difficult to standout amongst the crowd.  (more noise than signal)

Enter Social Objects, they are the videos we share with friends, the pictures that get retweeted, the reason we tell stories about companies, the reason we remain extremely loyal to some brands.  It’s all because of social objects.  If something is worth sharing then it is a social object.  Billboards can be social objects, commercials can be social objects, products can definitely be social objects.  Anything that’s worth telling somebody about, is by definition, a social object.

As a marketer it is now your job to create social objects.

Here’s a video on Social Objects:

Sidenote:

Social objects aren’t created over night.  What usually seems like a major breakthrough, is the result of a long process of improving upon the first iteration.  The iPod for example may appear to have been a remarkable social object that happened overnight for Apple, when actually it was the product of many different versions improving upon the prior version.

Because creating a social object is difficult, many companies purposely try not to, if it was easy everyone would do it.

Video: The Only Two Reasons You Go On The Internet

There are only two reason why people go online; to either solve a problem or to entertain themselves, nothing else.

Think about it, you never just “waste time”, you’re solving a news, banking, work, vehicle, or home related problem or you’re entertaining yourself.  Gossip sites, games, the news, all forms of entertainment.  Twitter can be both, entertaining and solving a problem.  Reddit, YouTube, Facebook, are mostly entertaining but can solve problem for us.  E-mail newsletters for the most part don’t solve a problem, neither do they entertain, hence why average open rate for e-mail newsletters is dismally low.

 

Making people smile since 2013

Marketing Tip Of The Day: Easy Google Chrome Depersonalized Search

Did you know that when you search your own product or company with the hopes of seeing where you appear in Google’s search results, you’re not getting objective information? Google hangs on to your past searches, takes your location into account, and gives results accordingly. You end up seeing an inaccurate representation of where your site appears in the search results.

A few months back, Jeph  blogged a nice little trick to depersonalize your search and see where you actually stack up for important search terms.

If you’re using Google Chrome, that trick isn’t required. You can get a true representation simply by opening a new incognito window as depicted below:

If you haven’t climbed aboard the Google Chrome train yet, check out Jeff’s page for his trick.

Happy search engine optimization!

The One Secret Thing That Every Brilliant Company Does

Break their expectations.

Their: Define your customer.  This is very important, who’s the target audience?  It’s not everyone, it’s not a large group of people, the smaller and more detailed the categorization of your target audience, the easier it will be to define their expectation.

Expectations:  What do your customers expect of your product or service?  What do they think they’re getting when they hire you?  What do they actually get when they buy your product?  What does working with you entail?  The more you can define ‘what’ they’re getting, the easier it is to set an expectation.

Break: You must exceed what ever is expected of you.  You’ve defined who ‘they’ are.  You’ve defined what they ‘expect’.  Now you must determine ways to exceed it what they expect.

If done correctly you’ll have a wildly popular company.

AKA: Over delivering, providing more

The Marketing Revolution: What You Need To Know About an Interconnected World

This is a presentation I did for Farm Credit Canada’s marketing group in Regina this Septemeber.  If you weren’t there the slides may be confusing as I like using as many pictures as I can.  If you have questions on it please don’t hesitate to Tweet me (@jephmaystruck) or e-mail me at jephmaystruck(at)gmail(dot)com.

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26 Must Read Books

It’s very simple for anyone today to educate themselves on just about anything they could dream of.  On Amazon, a simple search under any topic will bring up a list of books and more importantly the average rating people gave each book.  Find the top rated books in whatever category interests you, buy the top ten rated, read them, boom instant genius.

Well it’s not quite that easy but you know what I mean.  If you don’t read regularly find a way to do it, read in bed before you fall asleep, maybe go to the bathroom more at work and bring a book with you, read at the gym on the elliptical (two birds with one stone) where ever you can, do it.  It’s one of the easiest ways to get smarter.

Here’s a list of mine from this past year, all of them on the list except for a few were outstanding.  Tweet me (@JephMaystruck) if you want more details or if you have a question on a specific book.

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You Know Advertising Is Down When…

You just proved bench advertising works.Have you ever driven past a billboard and on it there’s some cliche, “hey you looked!!! see advertising does work!!!” line trying to promote the usage of billboards?

This is a sign advertising is on the decline in that area.  If it was such a great medium the company wouldn’t be foregoing revenue to put their own “hey you should advertise here” bullshit.

I’ve heard in Regina, many billboards have a 6 month wait list to get on them (though this isn’t verified) and I don’t think I’ve seen an advertisement promoting billboards on a billboard in Regina for a long time.

In Palm Springs however, you see many billboards talking about how great billboards are.  It’s their low tourist season right now so no wonder advertising on billboards isn’t in high demand.

The next time you see a billboard advertising about how good they work, you now know exactly what they’re actually saying.

Making people smile since 2013

Think You Suck At Writing? 15 Articles To Help You Become A Better Blogger

Though Saskatchewan and Regina may not be the blogging mecca we all predicted it would be, there are still many talented writers here (and many more in the making).  As an organization or individual, if you wish to grow your brand online whatsoever, Creating content is inevitable, you may as well start sooner than later.

If you take writing seriously you’re always looking for ways to get better.  The more you read, the better understanding you have of what makes a great blog and what doesn’t.  Below are some of the best posts on writing and blogging I’ve stumbled upon.  If YOU have some great articles on writing you’ve come across, don’t be afraid to leave a link in the comment below.

Enjoy.

1.  Copyblogger is like the Wayne Gretzky of blogging, here’s a great 5 step formula:  The Simple 5-Step Formula for Effective Online Content

2.  Another from Copyblogger, this one is a lot of little ideas that may help you.  73 Ways to Become a Better Writer

3. From Mitch Joel, a piece of what a blog actually should be.  He’s from Canada, he’s smart, read it.  What Is A Blog? The Question That Won’t Go Away

4.  For any writer trying to improve his or her writing needs to read this.  You’d be silly not to.  The Two Most Import Words in Blogging

5.  Ira Glass On Creativity (or, The Gap Between Our Taste And Our Work…) – Ira Glass hosts one of my favorite Podcasts, This American Life, he’s a brilliant story teller.  One of the best of our time.  Ira Glass On Creativity (or, The Gap Between Our Taste And Our Work…)

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There’s No Such Thing As a Neutral Brand Impression

comic-sansEvery time you come in contact with any brand, company, or organization you either like it a little bit more or like it a little bit less, the feeling is never completely neutral.  The majority of these impressions (feelings) come from your sub-conscious mind, which makes it difficult to understand why you feel the way you do about some brands.  Just assume everything is marketing.

They way the flight attendant smiles at you gives you an impression of the airline.

The way a hostess open the door at a restaurant changes your impression of the establishment.

The way the cashier talks to you while making a purchase changes your impression of the store.

The font you use on doors in your office changes our impression of your company.

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