You know what really grinds my gears

The Condescending Customer Service Representative – Episode 14 #InTheLab


You Know What Really Grinds My Gears? The condescending customer service rep.

You know who I’m talking about. That person at a place you frequent that just doesn’t understand customer service. They need to be right, they seem to dislike human interactions, they make you feel bad for simple things. Usually a customer representative at a front desk or a place that interacts with people a lot. It’s sad really.

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How-do-you-market-a-nerdy-sport-inthelab-episode-#12

How Do You Market a Nerdy Sport? – #InTheLab Episode 12


Volleyball is a nerdy sport. I don’t care what you say about it, it’s nerdy, trust me.

I don’t like it, I want to change that.

The Regina Volleyball Club hasn’t been the Volleyball powerhouse that I thought it would be. We’re trying to change that. We (along with three other awesome coaches) are coaching the youngest age group in the boys category possible, we’re trying to get kids involved early. Our theory is if we get them playing and loving Volleyball at a young age, they’ll keep with it, play more and more and grow into talented Volleyball players.

On the road to making things awesome you’re going to have good days and bad days. Just ensure the former out way the later.

Each year for the past four years we’ve coached two teams together, we practice together but go to tournaments as two different teams. My team looked great the first day of provincials, we went undefeated. Then the second day we were upset the first game in the morning, we lost out. It was devastating, I felt terrible. But, our sister team, the Goats made a run and won provincials. Pretty awesome for those boys!

You’re always going to have setbacks, it’s how you deal with them that matters.

Moral of the story: on your road to changing the world  Volleyball community you’re going to have set backs, don’t let that deter you or make you lose momentum. Use set backs as a sign you’re on to something.

 

How do you design a logo?

How Do You Design a Logo? – Episode 8 of #InTheLab

 

Eddy Alvaro

If you need a logo designed, better call Eddy!

Episode 8 of #InTheLab I get to talk to Eddy Alvaro, a design, dance, and digital professional from Regina who has a brilliant way of looking at designing your next logo. Eddy has a brilliant eye for design. In everything he creates he takes into account who the audience is, what he’s trying to get out of them and determines the minimalist way to get there. He’s a creative mastermind who takes the personality of an organization and captures it in a logo.

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Roand Asmunsen at the south pole

How Companies Grow, Short Vs Long Term Profits – Episode 7 of #InTheLab

The 20 mile march

In Jim Collins’ Great By Choice he tells the story of the famous discovery of the South Pole. Roald Amundsen and Robert Falcon Scott were both vying to be the first explorer to plant their country flag at the South pole. Amundsen did a lot of prep work. He learned about extreme cold, he lived with Eskimos to see how they deal with the cold, he researched the trip, he stashes much more supplies than he needed, just in case something happened along the way.

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